On a subscription basis, Subscriber is permitted to access the Services and Service Provider shall provide additional services necessary for productive use of the Services, including user identification and password change management, data import and export, monitoring, Technical Support (as defined herein), maintenance, and change management as further set forth herein. Payment for, and access to the Services collectively shall be referred to as the “Subscription”. This Agreement shall remain in effect unless terminated pursuant to the provisions herein.
Service Provider grants Subscriber a renewable, irrevocable (except as expressly provided for herein), non-exclusive, royalty-free, and worldwide right for any Subscriber employee, contractor, or agent, or any other individual or entity authorized by Subscriber, (each, an “Authorized User”) to access and use the Services. Other than those limitations expressly provided to Service Provider in writing by Subscriber, Authorized Users will have no other limitations on their access or use of the Services.
The Services are provided on a tiered basis such tiers are available at https://www.activedemand.com/pricing/ (the “Pricing Link”), or as otherwise provided by Service Provider in a customized quote of fees for the Services exclusively to Subscriber (the “Quote”) the fees cited at the Pricing Link or in the Quote are the “Subscription Fee”). The Subscription Fee shall be set on the Effective Date in accordance with the Subscription Fees posted on the Pricing Link on the Effective Date or or in the Quote. Subscriber agrees to subscribe for the initial number of Authorized Users described in the Pricing Link on the Effective Date or or the Quote (the “Minimum Commitment”).
Subscriber is entitled to increase or decrease the number of Authorized Users on an as-requested basis; provided, however, that Subscriber shall maintain the Minimum Commitment unless Subscriber and Service Provider otherwise agree in writing to adjust the Minimum Commitment. Should Subscriber elect to change the number of Authorized Users, Service Provider shall reduce or increase Authorized Users to the corresponding tier described in the Pricing Link in effect on the date requested or the Quote, and adjust the Subscription Fee (as defined in the Pricing Link in effect on the date requested, or the Quote, within five (5) business days from Subscriber’s written request.