Website Chat Virtual Assistant

Meaningful Conversations with ActiveDEMAND Chat Solutions

Get direct access to understand how you can best serve your audience and answer their questions as they begin their journey with you.

Check out the live website chat feature on this page and then book a demo.
We’ll help you explore the power in chat.

Why Should you consider adding Customer Support Chat Software?

The Main Benefits
Engage Website Visitors

Track true data attribution, qualify leads, and provide answers and information 24/7.

Qualify Leads and Drive Tours

Use automation to guide visitors to the right options for them, keep the conversation going, and drive qualified leads to Sales.

Drive Speed-to-Lead with Automation

Direct qualified inquiries, automate next steps and immediate follow-up, and provide sales counselors with all the information in real-time.

Capture True Data Attribution

Senior care decisions involve more than the prospective resident. Track the REAL collective buyer’s journey from an influencer’s first touch through to the prospect’s move-in.

Unmatched Flexibility and Power With ActiveDEMAND’s Website Chat Virtual Assistant

Watch how you can engage prospects instantly, anytime, with ActiveDEMAND’s website chat virtual assistant.

The Perfect Conversation Solution for Senior Living

What is a Website Chat Virtual Assistant?

Fully Automated + Tracked Direct Engagement

ActiveDEMAND provides better engagement with our user-friendly website chat virtual assistant. Any form or survey in ActiveDEMAND can be transformed into an engaging question-and-answer chat conversation. You can then generate more valuable insights by asking dynamic follow-up questions.

Powerful, Templated Conversation Paths

As a senior living operator, you are in control of the conversation to follow your unique sales process. Plus you can deploy different chat solutions on different pages. Using ActiveDEMAND’s powerful Workflow Builder and chat configuration, YOU control the dialog.

Engage in Conversation on Any Channel

You choose how to engage with your customers. You can engage over multiple channels using the Conversation Inbox interface – SMS, Chat, Sales Notes, and Email, all from one place!

Chat Via Mobile

Engage with Prospects Immediately, From Anywhere – No Software Installation Needed. 
Salespeople and marketers chat directly with prospects via mobile view on their cellphones, without installing any software. By simply adding a dynamic term to a lead notification email or text, you can seamlessly engage with prospects.

Accurate Lead Source Attribution

ActiveDEMAND’s Collective Data Attribution Model means the CRM receives the real customer journey attribution from first touch through to tour booking and move-in. Full chat transcripts and form data is passed to the CRM so Sales Consultants have all the information at their fingertips.

Here to Help

Not sure what the best conversation template is right for you? Don’t worry, your assigned strategic account representative will help guide you.

Our Clients, Their Voices

What are people saying about ActiveDEMAND’s Website Chat Virtual Assistant?

Diego and team played a crucial role in the successful development of our extensive web chat. Diego’s boundless patience was complemented by the team’s dedication to, not only incorporating essential features but creating them for us! Throughout this journey their contributions were indispensable to our achievement.

Kori L.

Digital Marketing Manager

Beztak Senior Living

Higher Engagement For Primrose Retirement Communities

The results speak for themselves. Primrose Retirement Communities has seen a significant uptick in engagement, inquiries, and, most importantly, a stronger connection with their community. Brandon’s words, “Shay crushed it! Shay has been amazing to work with – helping with any and all aspects of getting this up and running for us,” encapsulate the essence of what we strive for at ActiveDEMAND: making a meaningful difference in our clients’ businesses.

Read Case Study

Start the Conversation Today

We are always creating solutions for you to succeed. Book a demo and see the latest features we’ve added!

FAQs

Website Chat Virtual Assistant

Yes, ActiveDEMAND integrates seamlessly with a wide range of CRM systems. This integration ensures that all data collected through the web chat is automatically synced with your CRM, providing a unified view of customer interactions and enabling more efficient follow-ups and lead management.

Not at all! ActiveDEMAND provides customizable starting templates and our client success team can help guide you through the setup. If you prefer, our Services team can do the implementation for you that meets your needs.

The Website Chat Virtual Assistant is included as part of your ActiveDEMAND account at no extra cost!

No, using an automated web chat can enhance the personal touch by providing immediate responses and ensuring no inquiries go unanswered.

ActiveDEMAND’s web chat complements your existing communication methods by providing an additional channel for real-time engagement. It integrates with email, SMS, and other communication tools, allowing you to manage all interactions from a unified Conversation Inbox. This integration ensures a consistent and coordinated communication strategy across all channels.

The automated responses provided by ActiveDEMAND’s web chat are highly reliable and relevant. Our Workflow Builder allows you to customize prompts and responses based on user inputs, ensuring that the information provided is accurate and pertinent to the user’s needs. Additionally, the system learns from interactions over time, continuously improving its relevance and effectiveness.