Meet ADI! – AI Community Agent for Senior Living

Agentic AI that Delivers Better Occupancy Outcomes With Less Effort

ADI (ActiveDEMAND Intelligence) is our secure, private, senior-living-trained Agentic AI agent that uses your website, community content, PDFs, and prospect engagement inside ActiveDEMAND. ADI learns from every interaction and helps guide families to tours and move-ins with more informed, personalized interactions and with less effort from your team.

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Discover how ADI lightens the team’s workload by handling common questions, nurturing families, and guiding them toward tours and next steps. Then book a demo, and we’ll walk you through exactly how it fits into your communities and workflows.

See ADI in Action with Website Chat

What Does ADI offer that other AI Agents do not?

The Main Benefits

Understands Your Community, Not Just Generic Senior Care

ADI is trained on YOUR community data. This helps families get clear, straightforward answers about your services, care levels, and lifestyle, so they feel understood and supported from the first question. This builds trust faster and makes it easier for your team to move families toward a tour or conversation.

Gets Better With Every Interaction

As families visit webpages, ask questions, and engage with your community, the ADI Agentic AI agents learns about the prospect and what they need. With every interaction, ADI learns more and becomes more helpful and efficient.

Protects Your Data, Your Brand, and Your Voice

All data ADI knows and learns belongs to your community and stays in your account. This helps support your privacy and compliance needs while keeping your message consistent, so you can use AI without worrying about losing control of your content or reputation.

Supports Your Team Across Channels With Less Effort

ADI helps power the tools your team already uses, from webchat to email and follow-up. That means more consistent, on-message communication with families, without adding extra systems or more manual work for staff.

Unlock Agentic AI for Your Community

Explore how ADI lightens your team’s workload, keeps your community’s voice front and center, and helps guide more families from their first question to tour.

Community-Specific Agentic AI for Senior Living Operators

What is ADI? Check out the Sales Sheet for a brief overview

Download PDF

Senior-Living Trained, Goal-Focused Agentic AI Core

ADI runs as a private AI agent inside ActiveDEMAND, preconfigured with senior living concepts like care levels, services, and common family questions. You can configure it around clear goals such as answering questions, sharing key information, or prompting tour bookings, so it supports the outcomes that matter most to your communities.

Community Content as the Source of Truth

ADI uses your website pages, community content, PDFs, text files and chat engagement as its reference library. Responses are generated from this material rather than generic web data, so information reflects your actual services, policies, and branding.

Continuously Updated from Real Engagement

Key interactions like page visits, webchat, phone calls and more, feed back into how ADI interprets questions and selects information. Over time, this helps ADI stay aligned with how families actually engage with your content and the types of questions they ask.

Private, Embedded AI Across ActiveDEMAND

ADI runs as a private AI engine inside your ActiveDEMAND account and is embedded in the tools your team already uses, including webchat Virtual Sales Assistants, email editors, and content automation. Your content and interaction data stay in your account, while AI support shows up seamlessly across channels, so you get more consistent follow-up and engagement without adding new systems or extra manual work.

Chat Via Mobile

Engage with Prospects Immediately, From Anywhere – No Software Installation Needed.
Salespeople and marketers chat directly with prospects via mobile view on their cellphones, without installing any software. By simply adding a dynamic term to a lead notification email or text, you can seamlessly engage with prospects.

Accurate Lead Source Attribution

ActiveDEMAND’s Collective Data Attribution Model means the CRM receives the real customer journey attribution from first touch through to tour booking and move-in. Full chat transcripts and form data is passed to the CRM so Sales Consultants have all the information at their fingertips.

Here to Help

Not sure what the best conversation template is right for you? Don’t worry, your assigned strategic account representative will help guide you.

Our Clients, Their Voices

What are people saying about ActiveDEMAND?

Diego and team played a crucial role in the successful development of our extensive web chat. Diego’s boundless patience was complemented by the team’s dedication to, not only incorporating essential features but creating them for us! Throughout this journey their contributions were indispensable to our achievement.

Kori L.

Digital Marketing Manager

Beztak Senior Living

Higher Engagement For Primrose Retirement Communities

The results speak for themselves. Primrose Retirement Communities has seen a significant uptick in engagement, inquiries, and, most importantly, a stronger connection with their community. Brandon’s words, “Shay crushed it! Shay has been amazing to work with – helping with any and all aspects of getting this up and running for us,” encapsulate the essence of what we strive for at ActiveDEMAND: making a meaningful difference in our clients’ businesses.

Read Case Study

Start the Conversation Today

We are always creating solutions for you to succeed. Book a demo and see the latest features we’ve added!

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FAQs

ADI – ActiveDEMAND Intelligence

ADI is available in every ActiveDEMAND account. You can choose to use ADI as the default LLM for the entire account or selectively use ADI in workflows or email blocks.

Not at all! ADI comes pre-trained with a general knowledge base. Simple configuration options set ADI’s persona, tone and creativity. Users can easily create embedding or knowledge files from website pages and other community content.

ADI is included as part of your ActiveDEMAND account at no extra cost!

A private, custom-trained LLM like ADI is better than ChatGPT for reasons of privacy, security, customization, and control. Unlike ChatGPT, which is a specific product and a public model trained on internet data, ADI operates in your community’s private environment to safeguard sensitive information, and is tailored to your prospect’s specific needs, and provides more control over personalized responses.

The automated responses provided by ADI are highly reliable and relevant. The AI configuration and training allows you customize ADI’s community specific knowledge base. User’s don’t need to worry about creating detailed prompts and responses to ensure that the information provided is accurate and pertinent to the user’s needs. Additionally, the system learns from prospect interactions over time, continuously improving its relevance and effectiveness.