Appointment Scheduling

Simple Connection with ActiveDEMAND Appointment Scheduling

Get simple, flexible, and hassle-free appointment scheduling to enhance your customer relationships. Learn how we can help you save time and elevate your customer experience.

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Appointment Scheduling

Experience Effortless Appointment Management

The Main Benefits
Get Enhanced Visitor Insights

Access to visitor behavior data before and after appointments enables counselors to tailor their follow-up actions and marketing strategies to better meet visitor needs and interests.

Tailor the User Experience

A powerful form builder, dynamic personalization and scheduler placement options provide many opportunities to book appointments based on the prospect’s buyer’s journey.

Flexible Scheduling Software

Give prospects the freedom to choose what works for them. Our platform offers individual schedulers for counselors, multi-member schedulers for tours, video conferencing options for virtual presentations, and integration with personal calendars, providing versatile solutions for all scheduling needs.

Improve Attendance Rates

Keep clients informed and reduce no-shows with automated appointment reminders and updates sent through SMS, text, and email, enhancing communication with prospects.

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Unmatched Flexibility With ActiveDEMAND’s Appointment Scheduling Features

See how ActiveDEMAND’s Appointment Scheduling Features can reduce errors, save time, and streamline your workflow.

The Perfect Solution for Senior Living Tour Bookings

What is the Appointment Scheduling feature?

Increase self-booked tours and appointments

Increase self-booked tours and appointments.

ActiveDEMAND’s scheduling software goes beyond just capturing contact information. It identifies web visitors and tracks their data across multiple visits, giving counselors the insights they need to personalize follow-ups and meet visitor needs and interests.

Take charge of your meeting scheduling.

Use dynamic personalization and flexible scheduler placements on landing pages, pop-ups, or web chats to book appointments aligned with the prospect’s buyer’s journey. Manage your availability with global settings and calendar integration. Customize appointment lengths and spacing to ensure tour pacing and readiness of model rooms for each visit.

Make sure prospects keep their tour or meeting times

Make sure prospects keep their tour or meeting times.

Our online appointment scheduling tool offers unparalleled automation for booking, video integration, and follow-up. Track all email engagements and utilize full SMS, email, and robocall options. Automatically remind prospects about upcoming tours with personalized notifications—send an email 1 day before, a text message 1 hour before, and if they miss it, remind them to rebook! Customize reminders to suit your community, providing clear directions and expectations. Take the customer experience to the next level, all automated and personalized.

Integrate and enhance commonly used software.

Connect with Google Suite (Gmail, Google Calendar), Office 365/Outlook.com, and video platforms like Zoom, Google Meet, Microsoft Teams, and GoToMeeting. Automatically generate meeting links and book appointments directly into personal calendars.

Integrates and enhances commonly used software

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FAQ

ActiveDEMAND’s Appointment Scheduling feature helps reduce errors and save time through its integrated and automated system. By using dynamic personalization and scheduling options, you ensure that appointments are booked accurately according to your defined parameters. Automated confirmations, reminders, and integration with personal calendars help streamline the booking process, reducing manual errors and administrative overhead.

To avoid double-bookings, ActiveDEMAND’s scheduler synchronizes with your personal calendar and employs real-time availability updates. By setting global availability settings and linking to your calendar, the system automatically prevents overlaps and ensures that only open slots are offered for booking. This integration helps maintain accurate availability and prevents double-booking conflicts.

ActiveDEMAND allows you to set up individual schedulers for each counselor or team member, accommodating varying availability. You can also configure multi-member scheduling for tours, enabling prospects to book appointments with the appropriate counselor or team member based on their availability. This flexibility ensures that tour bookings are efficiently managed according to each staff member’s schedule.

ActiveDEMAND minimizes no-shows and late arrivals through comprehensive automation. The system sends automated reminders via email, SMS, and robocall at strategic intervals (e.g., 1 day before and 1 hour before the appointment) including essential details and directions to reduce confusion. If a prospect misses their appointment, the system’s automatic prompts encourage rescheduling, ensuring tours stay on track and scheduling disruptions are minimized.

ActiveDEMAND enhances the scheduling process with dynamic personalization and strategic placement of the scheduler on landing pages, pop-ups, or web chats. This tailored approach aligns the booking experience based on the prospect’s buyer’s journey, ensuring the scheduling interface is relevant and engaging. By aligning the scheduling process with each prospect’s needs and interests, you improve the likelihood of successful bookings and meaningful interactions.