ActiveDEMAND Community Engage
Faster Engagement. Better Efficiency. More Move-Ins.
Engage website visitors in real time, personalize every interaction and drive better outcomes with Community Engage. This powerful collection of sales enablement tools is designed for senior living sales counselors to optimize sales efficiency and drive more move-ins.
Turn Website Visitors into Move-ins with Sales Engagement Automation
The Main Benefits
Lead Engagement Where You Want It
Outlook and Gmail Integration for Sales email provides access to personalized templates, content libraries and video assets from your personal account. Tracked emails are automatically logged to the contact’s buyer journey and your CRM!
Enhanced Productivity
Streamline the communication process with in-browser calls, templated personal follow up and call completion actions for more efficient use of time and resources.
Save Time with Every Call
Maximize selling time, not admin time. Every minute spent leaving voicemails, digging for sales assets, or writing follow-ups is a minute lost with real prospects. Streamline the busywork so your counselors can focus on what matters: helping clients to move in.
Build Trust Faster with Every Message
Personalized email and video outreach helps counselors connect with families on a human level, while streamlining follow-up and saving time. The perfect blend of empathy and efficiency.
Easier Access to Content Resources
Deliver the information prospects need—floor plans, unit details, special offers, and video messages—right from your CRM without missing a beat. Focus more on building trust, and less on hunting for files.
Better Insight into Prospect Behavior
Detailed tracking and reporting provide a clear understanding of what interests potential residents, helping to tailor marketing efforts more effectively.
Power Up Prospect Connect
Community Engage is a powerful sale enablement boost to ActiveDEMAND’s Prospect Connect. Leverage the real-time visitor insights and instant browser alerts for key actions like visits, email opens, clicks, and form submissions, so your sales team can engage promptly and drive conversion rates.
Video Content Cards for Sales Engagement
Create, share, and track personalized sales videos with ease. Upload or record a video, automatically generate a GIF thumbnail, and embed it into emails using drag-and-drop content cards. With integrated tracking and engagement data, sales teams can personalize outreach, follow up more effectively, and convert leads faster using rich media that stands out.
Content Resources at Your Fingertips
Add tracked content resources like floor plans, unit information, promotions and personal recorded videos from your sales email or CRM interface. Drag-and-drop and go, no more searching for links to asset information.
Call Completion Automation
Click to call directly from your browser or within your CRM. Save time on call completion actions with dynamic call scripts, voicemail drop, call disposition and call completion email and SMS templates
Email and Task Automation
Sequence multi-step email and SMS follow-up and automatically stop emails based on prospect activity. Community Engage’s native Gmail and Outlook integration provide full tracking of your business email follow-up.
Live Chat Engagement
Engage with prospects via live chat using the Chrome extension’s communication inbox interface. Clearly see the communication method—chat, email, or phone—to provide immediate assistance and build stronger connections with potential residents.
CRM Lead Insights
Integrate detailed prospect engagement data into your CRM to instantly know when a prospect visits your website and access full account-level visibility. This insight helps tailor your marketing efforts, driving more effective engagement and higher conversion rates.
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