Olark Live Chat Marketing Automation IntegrationJana Bienz2021-03-16T11:03:49-06:00
Olark Marketing Automation Integration
Integrating live chat on your website is really simple. Just sign-up for an Olark account and add a short line of text on the pages of your website where you want to offer the live chat and you’re done. With Olark live chat you’ll see exactly who is on your website in real-time. You can initiate a chat or wait until a website visitor has a question to ask. At the end of the chat session, everything is logged in ActiveDEMAND. You can decide exactly what happens with the contact. For example, you can notify sales automatically, send a follow-up email or put them in a drip campaign.
Imagine the world where the chat conversation continues once the prospect leaves the site. With ActiveDEMAND and Olark, this is possible! Based on what was discussed in the chat, you can automatically trigger marketing automation personal journey workflows!
Reduce the friction required to get contact information. ActiveDEMAND automatically parses all communications and understands when contact information is typed in the middle of the chat!! ActiveDEMAND is always watching and listening in on the conversation. You now have all history and interests detected within one place!
Dynamically adapt your website to detected interests.