FURTHER Alternative
AI Sales Assistants and Webchat can be powerful lead generation tools for any business. Whether you are using live operators, chatbots or a combination, an AI Sales Assistant allows brands to capture qualified leads effortlessly, engage visitors in real-time conversations, and gather vital information. There are many factors to consider in order to determine which platform best lets you empower your sales team, drive revenue growth, and unlock your website’s full potential.
FURTHER Pricing vs ActiveDEMAND’s AI Sales Assistant
FURTHER and ActiveDEMAND AI Sales Assistant are both chat based interfaces that are well suited for lead generation and sales assistance for Senior Living operators. While both platforms have many features in common, there are many difference in the two products. ActiveDEMAND AI Sales Assistant is part of the ActiveDEMAND marketing automation system that provides a Shared Inbox for live operators and chatbots to interact with prospects via webchat, email, SMS/phone, integrated forms and more. ActiveDEMAND also includes user configurable automation workflows, campaign templates and reporting dashboards. FURTHER provides services to customize the product functionality for each customer.
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| Pricing | Starting at $90/account | not publicly available |
| # of users | unlimited | not publicly available |
| Free Trial Available | 2 week trial | call for trial |
| ActiveDEMAND AI Sales Assistant |
FURTHER | |
| Pricing |
Starting at $90/ account |
not publicly available |
| # of users | unlimited | not publicly available |
| Free Trial Available |
2 week trial | call for trial |
AI Sales Assistant
Not every business can have a human available 24/7, but your customers may reach out at anytime. AI Sales Assistants fill the gap by providing round-the-clock support, handling queries, and directing customers to appropriate resources. They enhance customer experience and ensure prompt assistance, while gathering important data to pass on to sales teams.
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| Proactive Chat | ||
| Templated Responses | ||
| Chatbot Workflows | ||
| Workflow Builder | ||
| AI Integration | ||
| Redirect to Operator/Live Chat | ||
| In-line Chat Input Forms | ||
| Input Forms |
| ActiveDEMAND AI Sales Assistant |
FURTHER | |
| Proactive Chat | ||
| Templated Responses | ||
| Chatbot Workflows | ||
| Workflow Builder | ||
| AI Integration | ||
| Redirect to Operator/ Live Chat |
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| In-line Chat Input Forms |
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| Input Forms |
Live Chat
Live chat provides instant and personalized help that drives customer satisfaction. Live chat allows real-time communication, solving issues quickly and reducing wait times. This personal touch is important for building trust and connection, particularly for Senior Living customers.
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| Visitor Details | ||
| Contact Details and History | ||
| Audience Targeting | ||
| Chat Triggers | ||
| Video and Audio Calls | ||
| Transcripts / Chat History | ||
| Email Transcript Follow-up | ||
| Customizable Branding | ||
| Customizable Workflows | Vendor service | |
| Customizable Forms | Vendor service | |
| Human Handover | ||
| Automated Routing | ||
| Whitelabeling | ||
| Multi-Language |
| ActiveDEMAND AI Sales Assistant |
FURTHER | |
| Visitor Details | ||
| Contact Details and History | ||
| Audience Targeting | ||
| Chat Triggers | ||
| Video and Audio Calls | ||
| Transcripts / Chat History | ||
| Email Transcript Follow-up | ||
| Customizable Branding | ||
| Customizable Workflows | Vendor service | |
| Customizable Forms | Vendor service | |
| Human Handover | ||
| Automated Routing | ||
| Whitelabeling | ||
| Multi-Language |
Shared Inbox
Customers expect to easily connect with your company through different channels. Unfortunately, many businesses face issues with scattered tools and teams, leading to unsatisfactory customer experiences.
With our shared inbox, you’ll get free tools that bring together communication from live chat, chatbots, email, text, social channels and more. It’s like a central hub where your sales, marketing, and customer service teams can see, manage, and reply to all customer conversations without any hassle.
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| Website Visitor Tracking | ||
| Contact Details and history | ||
| Live chat integration | Option available | |
| Chatbot integration | ||
| Multi-Channel Communication | ||
| – Email feed | ||
| – SMS/MMS feed | ||
| – Facebook Messenger | ||
| – LinkedIn DM feed | In progress | |
| Contact forms |
| ActiveDEMAND AI Sales Assistant |
FURTHER | |
| Website Visitor Tracking |
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| Contact Details and history |
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| Live chat integration |
option available | |
| Chatbot integration |
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| Multi-Channel Communication |
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| – SMS/MMS | ||
| – Facebook Messenger | ||
| – LinkedIn DM | In progress | |
| Contact forms |
Automated Lead Nurturing
AI Sales Assistant enables real-time engagement, personalized interactions, and immediate response to inquiries, guiding leads through the sales funnel. Automated chatbots can qualify leads, provide relevant information, and schedule follow-ups, improving customer satisfaction and conversion rates.
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| Activity Tracking | ||
| Tags and Segments | ||
| Lead Management | ||
| Campaign Management | ||
| Email / SMS Automation | Vendor service | |
| Event Triggered Actions | Vendor service | |
| Appointment Scheduling / Management | ||
| Surveys & Feedback | ||
| Task Scheduling | ||
| Templates | ||
| Native CRM | ||
| CRM integrations |
| ActiveDEMAND AI Sales Assistant |
FURTHER | |
| Activity Tracking | ||
| Tags and Segments |
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| Lead Management |
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| Campaign Management |
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| Email / SMS Automation |
Vendor service |
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| Event Triggered Actions | Vendor service |
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| Appointment Scheduling and Management |
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| Surveys & Feedback | ||
| Task Scheduling | ||
| Templates | ||
| Native CRM | ||
| CRM integrations |
Reporting and Analytics
Web Chat should offer comprehensive reporting and analytics capabilities to track key performance indicators (KPIs) and integrate with multiple channels.
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| Real Time Analytics | ||
| Performance Metrics | ||
| Customizable Reporting Dashboards | ||
| Sales Reports | ||
| Visual Analytics | ||
| Funnel Tracking |
| ActiveDEMAND AI Sales Assistant |
FURTHER | |
| Real Time Analytics |
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| Performance Metrics | ||
| Customizable Reporting Dashboards |
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| Sales Reports | ||
| Visual Analytics | ||
| Funnel Tracking |
Support
Getting support when you need it is important for all businesses and ActiveDEMAND and FURTHER both offer many different options to accessing help. With ActiveDEMAND you can chat with a live person, or if you prefer there is a support portal with helpful how-to articles. If learning step-by-step is your preference the ActiveDEMAND has many training webinars that are being added to on a frequent basis.
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| Chat | ||
| Knowledge Base/Support Portal | ||
| Webinars | ||
| Onboarding Sessions |
| ActiveDEMAND AI Sales Assistant |
FURTHER | |
| Chat | ||
| Knowledge Base/ Support Portal |
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| Training Webinars |
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| Webinars | ||
| Onboarding Sessions |
Are you Looking for a Better FURTHER Solution?
When searching for the right Sales Assistant or web chat solution, it is crucial to carefully consider your options and choose a platform that aligns with your specific business needs. A robust and efficient web chat can streamline customer interactions via live and automated conversation, offer customization options for communication and automation, provide analytics for performance evaluation, and drive lead generation. ActiveDEMAND AI Sales Assistant provides all that and more.
Note: this comparison was made with publicly available information online. Pricing, features, and capabilities may vary over time.