FranConnect Alternative
When considering franchise CRM (Customer Relationship Management) software, several key features are important to ensure effective management and communication across multiple franchise locations.
FranConnect Pricing vs ActiveDEMAND’s FranchiseCRM
ActiveDEMAND allows centralized franchisor marketing teams to work with distributed franchisees and give them the tools, content, and support they need to succeed. It’s easy for franchisors to offer up a great all-in-one growth package to get franchisees on their feet.
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| Pricing Per Account | Starting at $90/account unlimited users |
Starting at $200/account |
| Free Trial Available | 2 week trial | No free trial |
| ActiveDEMAND Franchise CRM |
FranConnect | |
| Pricing per Account |
Starting at $90/act unlimited users |
Starting at $200/act |
| Free Trial Available |
2 week trial | No free trial |
Centralized Management
The software should support centralized management of multiple franchise locations. It should allow you to view and access data for each location separately and also provide consolidated reports for the entire franchise.
| Multi-Location Management | |
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| Multi-Account Management | ||
| Brand Management | ||
| Dashboards and Rollup Reporting | ||
| Centralized Content Library |
| Multi-Location Management | ActiveDEMAND Franchise CRM |
FranConnect |
| Multi-Account Management | ||
| Brand Management | ||
| Dashboards and Rollup Reporting | ||
| Centralized Content Library |
Qualify Leads and Close More Franchise Units
Franchise growth requires a significant threshold of qualified leads to close promising franchise sales. A robust lead management system is essential for tracking and managing leads across the franchise. The right CRM should allow for lead capture, distribution, tracking, and reporting to help optimize the lead conversion process.
| Lead Management | |
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| Anonymous Visitor Tracking | ||
| Data Attribution | ||
| Inquiry Tracking | ||
| Customizable Lead Distribution | ||
| Phone Call, SMS/MMS Automation | 3rd Party Integration |
| Lead Management | ActiveDEMAND Franchise CRM |
FranConnect |
| Anonymous Visitor Tracking |
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| Data Attribution |
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| Inquiry Tracking |
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| Customizable Lead Distribution |
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| Phone Call, SMS/MMS, Automation |
3rd party |
Optimize Franchise Performance
The software should provide features to track and manage sales activities, monitor pipeline stages, and forecast revenue. This includes functionalities like deal tracking, sales process automation, and customizable sales pipelines.
| Sales and Pipeline Management | |
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| Deal and Revenue Tracking | ||
| Customizable Sales Pipelines | ||
| Sales Process Automation | ||
| Sales Funnel Visualization | ||
| Nurture Campaigns | ||
| Call Tracking | 3rd Party Integration | |
| Appointment Scheduling | 3rd Party Integration | |
| Task Management |
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| Sales and Pipeline Management | ActiveDEMAND Franchise CRM |
FranConnect |
| Deal and Revenue Tracking |
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| Customizable Sales Pipelines |
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| Sales Process Automation |
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| Sales Funnel Visualization |
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| Nurture Campaigns |
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| Call Tracking |
3rd Party | |
| Appointment Scheduling |
3rd Party | |
| Task Management |
Franchise Marketing and Communication
Franchise CRM software should facilitate communication between the franchisor and franchisees, enabling messaging, announcements, and document sharing. Franchise marketing and communication play a crucial role in facilitating marketing efforts, establishing effective communications, maintaining brand consistency, and driving customer engagement across multiple franchise locations.
| Marketing and Communication | |
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| Conversation Hub | per account | across accounts |
| Cloneable Campaign Templates | Â |
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| Email Marketing and Workflow Automation |
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3rd Party integration |
| Social Media Management | ||
| Global Content Library | ||
| Content Marketing Automation | ||
| Gated File Access, Sharing and Storage | ||
| Campaign Task Management |
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| Marketing and Communication |
ActiveDEMAND Franchise CRM |
FranConnect |
| Conversation Hub |
per account | across accounts |
| Cloneable Campaign Templates |
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| Email Marketing and Workflow Automation |
3rd Party | |
| Social Media Management |
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| Global Content Library |
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| Content Marketing Automation |
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| Gated File Access, Sharing and Storage |
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| Campaign Task Management |
Reporting and Analytics
The CRM software should offer comprehensive reporting and analytics capabilities to track key performance indicators (KPIs) across the franchise
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| Per Account and Roll-up Reporting | ||
| Reporting Dashboards | ||
| Scheduled Email Reports | ||
| Full Channel Analytics |
| ActiveDEMAND Franchise CRM |
FranConnect | |
| Per Account and Rollup Reporting |
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| Reporting Dashboards |
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| Schedulted Reports |
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| Full Channel Analytics |
Integrations
Franchise CRM software should integrate with other essential systems such as POS (Point of Sale), accounting, email marketing, and customer service platforms. Integration ensures data consistency and streamlines processes.
| Integrations | |
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| Marketing Automation | Included in platform | 3rd Party Integration |
| Appointment Scheduling | Included in platform | 3rd Party Integration |
| Social Media Management | Included in platform | |
| Call Tracking, SMS/MMS | Included in platform | 3rd Party Integration |
| Google Ads, Facebook Ads, AdRoll | ||
| GMail and Outlook Email | ||
| Zapier | Â |
| Integrations | ActiveDEMAND Franchise CRM |
FranConnect |
| Marketing Automation |
Included | 3rd Party |
| Appointment Scheduling |
Included | 3rd party |
| Social Media Management |
Included | |
| Call Tracking SMS/MMS |
Included |
3rd party |
| Google Ads, Facebook Ads, AdRoll |
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| GMail and Outlook Email |
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| Zapier |
Support
Getting support when you need it is important for all businesses and ActiveDEMAND and FranConnect both offer many different options for accessing help. With ActiveDEMAND Franchise CRM you can chat with a live person. Or if you prefer there is a support portal with helpful how-to articles.
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| Chat | ||
| Knowledge Base/Support Portal | ||
| Training Webinars | ||
| Onboarding Sessions |
| ActiveDEMAND Franchise CRM |
FranConnect | |
| Chat | ||
| Knowledge Base/ Support Portal |
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| Training Webinars |
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| Onboarding Sessions |
Are you Looking for a Better FranConnect Solution?
When searching for the right Franchise CRM solution, it is crucial to carefully consider your options and choose a platform that aligns with your specific business needs. A robust and efficient Franchise CRM can significantly enhance your franchise operations, improve customer relationships, and streamline business processes.
ActiveDEMAND provides centralized account and data management, comprehensive reporting and analytics and customizable workflows. ActiveDEMAND’s complete Sales and Marketing platform ensures seamless marketing and sales alignment, without the hassle or costs of third party integrations. Invest in the right Franchise CRM solution and optimize your franchise management, drive growth, and close better deals.
Note: this comparison was made with publicly available information online. Pricing, features, and capabilities may vary over time.