Softphone

ActiveDEMAND Softphone

Every minute that goes by and a lead is not followed-up on, it rots. Sales managers can easily see the time it takes for follow-up and work towards continuous improvement.

CallForensics

Sales managers can now easily see outgoing call volume on a per-salesperson basis while diving deep into reviewing call recordings, skimming transcripts or using CallForensics to analyze conversations - all at the click of a button.

Improving Sales Teams’ Telephone Skills Has Never Been so Intuitive

Now included in the ActiveDEMAND Call Tracking package is the Softphone capability, allowing ActiveDEMAND users to easily make outgoing calls to any contact. With full tracking metrics, the Softphone feature is a great tool for sales teams to improve their telephone selling skills.

Get Started with an ActiveDEMAND Softphone

Sales Performance Management

With the Softphone capability, the same type of analysis done on incoming calls can now be applied to outgoing calls. Sales managers can now easily see outgoing call volume on a per-salesperson basis while diving deep into reviewing call recordings, skimming transcripts or using CallForensics™ to analyze conversations – all at the click of a button.

Reduced Expense

For overseas calling, Softphone provides a reduced expense alternative compared to traditional landlines or mobile phones. With Softphone, Internet bandwidth is used as opposed to the telephone network, and depending on call volume, significant cost savings can be realized.

Convert More Leads

With Softphone from ActiveDEMAND, it is very easy to correlate the time between a generated lead and the follow-up phone call. Every minute that goes by and a lead is not followed-up on, it “rots” – sales managers can easily see the time it takes for follow-up and work towards continuous improvement.

Product managers can keep tabs on the marketing of their products through the ActiveDEMAND platform wherein when salespeople make an outgoing call, the ActiveDEMAND protocol “listens” for keywords and creates alerts. Product managers can then gauge how salespeople are engaging with their product.

With ActiveDEMAND’s Softphone, employees that work remotely or travel a lot can easily make outgoing calls while maintaining that vital “unified image.” Calls can appear to be made from a corporate office, even if the salesperson is in a hotel room or other remote location.

Designed for sales managers, product managers, business owners and organizations that invest resources into generating leads, the ActiveDEMAND Softphone capability can be offered by digital marketing agencies to their clients as an added value proposition. In this way, best-in-class agencies don’t just deliver leads, they help their clients turn the leads into sales.

Get Started with an ActiveDEMAND Softphone

What others are saying about ActiveDEMAND

5-star   Reviews by G2 Crowd

"Give it a 3 month trial and you will use it forever!"

William G., Business Development at Top Draw

5-star   Reviews by G2 Crowd

"Simple to implement and execute marketing automation campaigns. New functionality added all the time. Excellent customer service!"

Carl H., Chief Commercial Officer at RelinkLabs