Phone Call Transcription

ActiveDEMAND Phone Call Transcription

Each transcribed call is automatically turned into a cloud tag so you can instantly see the context of the call.

ActiveDEMAND Phone Call Transcription

When a call triggers a keyword, sales managers get and alert and instant access to the call transcription for review.

Introducing Conversation Analysis

ActiveDEMAND’s automated phone call transcription capability is a powerful tool that includes CallForensics™ – the ability to understand the context of a call. With phone call transcription, managers and marketers can easily analyze calls and drive continuous improvement.

Get Started with ActiveDEMAND Phone Call Transcription

Sales Managers Love It

With ActiveDEMAND Phone Call Transcription, sales managers set-up alerts based on whatever criteria they choose… call length, key words, competitors names, etc. When a call triggers a keyword, sales managers get and alert and instant access to the call transcription for review.

Automated Tag Clouds

Each transcribed call is automatically turned into a cloud tag so you can instantly see the context of the call. Cloud tags enable people review a high volume of calls very quickly and drill into specific calls for a deeper analysis.

Great Training Tool

ActiveDEMAND Phone Call Transcriptions are a great way to get junior sales people up and running more quickly. By studying the call transcriptions of seasoned sales people, junior people significantly decrease the learning curve and become better closer more quickly.

ActiveDEMAND’s Phone Call Transcription capabilities is part of a complete call tracking platform that includes conversation analysis through CallForensics™, call routing, call recording, whisper messages, and deep analytics. Phone call transcription doesn’t require any special equipment. Simply register your free ActiveDEMAND Call Tracking account and you’re on your way.

With ActiveDEMAND Call Tracking marketers assign phone numbers to specific marketing campaigns. When the campaign initiates an incoming call, full call analytics, including phone call transcription kicks in. Transcriptions are created in near-real time and so there’s no waiting.

Get Started with ActiveDEMAND Phone Call Transcription

What others are saying about ActiveDEMAND

5-star   Reviews by Capterra

"With ActiveDEMAND, everything is in one spot and integrated. We can easily see what marketing campaigns are working and what needs to be adjusted."

Jennifer O., VP of Sales & Marketing at White Room Automation

5-star   Reviews by Capterra

"We've been using ActiveDemand for over a year and have been very pleased with the results. It was easy to import our existing contacts into the database and build email campaigns targeted to our specific needs. The staff excels at customer service, guiding us through any questions we have and responding to our needs within a very short time period."

Gary C., Marketing Manager at DTE