Incoming calls can be directed to a specific person, a shared phone number or to a group of numbers where the first person to answer the call gets the opportunity.
Don’t Make Your Prospect Listen to On-hold Music
ActiveDEMAND Geo-IP Based Automated Call Routing gets your incoming calls routed to the right person in the right region automatically. ActiveDEMAND automatically routes incoming calls to the closest regional office. Marketers enjoy the benefits of centrally managing campaigns while delivering leads directly to different regions.
When ActiveDEMAND generates a sales lead and a sales person has claimed it, every time the lead calls they will automatically be directed to their assigned sales person. Communication is swift and avoids confusion by eliminating conversations with multiple people.
Manage Call Redirect at the Campaign Level
ActiveDEMAND Geo-IP Based Automated Call Routing enables marketers to manager the calls generated by specific marketing campaigns. For example, incoming calls resulting from a print ad promoting product “X” can automatically redirect to the sales team responsible for product “X”.
Calls Can Redirect to a Person or Group
ActiveDEMAND Geo-IP Based Automated Call Routing puts the control in your hands with flexible options. With Geo-IP Based Automated Call Routing, incoming calls can be directed to a specific person, a shared phone number or to a group of numbers where the first person to answer the call gets the opportunity. It’s up to you.
Phone calls into businesses are on the rise with mobile phones being a staple. People expect results quickly and when prospects are left to navigate phone systems, listen to irrelevant messages and stay on hold for even short periods of time they grow impatient. ActiveDEMAND Call Redirect makes for a much happy experience while making businesses more efficient.