Call recording is one of the least expensive ways to protect companies from expensive lawsuits. If you’re in an industry where miscommunication has serious consequences, call recording helps mitigate litigation.
Call recording, a critical call-tracking component, effortlessly wraps quality control, compliance, customer segmentation and employee performance monitoring into a single package. Call recording separates the most effective sales employees from the underachievers, keeps inbound staff on message and provides valuable insights into the right products to market to each caller.
Call recording also provides sales managers with instant access to sales calls in order to help improve their sales team’s pitch.
What others are saying about ActiveDEMAND
"ActiveDEMAND is a true partner to DTE. We have enjoyed working with them for the last year. They have made very positive recommendations in our marketing efforts and have helped us grow our business. Their software platform is easy to use and intuitive. I enjoy working with their staff and learning from them."
Kelly H., Information Technology Manager at DTE
"Active Demand allows us to deliver very specific marketing messages to our customers and easily measure their response. This enables us to tailor our messaging based on real data. All of this without breaking stride in delivering serve to our customers."
Ryan P., Administrator at WRA