ActiveDEMAND Call Tracking Software

Perfect for Any Sized Business

ActiveDEMAND Call Tracking software empowers businesses to manage multiple call tracking campaigns from one account. Don’t just track incoming phone calls, the integrated ActiveDEMAND Call Tracking helps you get your phones ringing.

Call Tracking + Campaigns

Call Tracking + Campaigns

With ActiveDEMAND’s call tracking software you can see exactly what incoming calls are occurring as a result of your marketing campaigns. Track calls from any campaign; PPC, SEO, social media, display, ad media and even offline advertising.

Automated Call Features

All the Numbers You Need

ActiveDEMAND enables you to set-up as many call tracking numbers as you like. Choose from toll-free call tracking numbers or enter your desired area code and choose a number from the list.

Simple Setup

Fast, Simple Setup

Creating a phone call tracking number for a campaign can be done in under a minute. There is no application or approval process.

Marketing Dashboards for Agencies

Extensive Reporting

With built-in reporting, you can see full real-time details of all your tracked phone numbers. With ActiveDEMAND reporting, you can measure campaign results and optimize future campaigns.

enhanced

Make the phone ring… then track it

The real difference between ActiveDEMAND Integrated Call Tracking software and other solutions is our ability to not only track phone calls, but to reach out to prospects to get them to pick up the phone.

Email Marketing

Email Marketing

ActiveDEMAND’s email marketing capabilities helps you deliver your tracked numbers via marketing communication initiatives. Easily segment lists and create personalized messages for maximum results.

Social Media Campaigns

Social Media Campaigns

ActiveDEMAND gives you a central place to manage your popular social media campaigns including Twitter, Facebook & LinkedIn. Put your tracked numbers in all your social media posts.

SMS/Text Messaging

SMS/Text Messaging

If your target market is more likely to be communicating via text than email – no problem. ActiveDEMAND lets you schedule direct SMS/text message campaigns too.

Call-To-Action Landing Pages

Call-To-Action Landing Pages

Landing pages are key to online campaign conversions. Drive new contacts and leads for your sales team with built-in landing pages. Easily drop-in forms and customize them to collect the exact information you need.

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Track Everything: Before, During and After the Call

ActiveDEMAND Call Tracking software provides full market attribution tracking. How did the prospect find your number? What did they look at before they decided to call? What pages did they visit the last time they were on your site? What are they looking for now? ActiveDEMAND knows!

Automated Web Session History

Automated Web Session History

When a person is viewing your website when they decide to call, ActiveDEMAND automatically associates the website visit with the call. While the call is being connected, ActiveDEMAND emails the details of the website visit to you! You can see all of the pages the prospect visited before the call was made.

Automated Call Redirect

Automated Call Redirect

ActiveDEMAND works great with sales teams. If a contact is assigned to a sales person, whenever that contact calls a tracked number, the call is automatically redirected to the specific sales person.

Call Recording

Call Recording

ActiveDEMAND enables you to automatically record all telephone conversations for a specific number, inbound and outbound! This can be particularly useful when training new sales staff or wanting to ensure call quality.

Call Lead Scoring

Call Lead Scoring

Not all tracked phone calls are equal. With ActiveDEMAND’s built in lead scoring capabilities each tracked phone call can have a custom lead score based on such factors as previous visits, campaign engagement, job title, etc.

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Call Tracking

Leverage Automated Call Features

Phone Call Tracking Automation

ActiveDEMAND Call Tracking software also provides functionality for campaign nurturing and automated customer follow up communication.

Dynamic Number Insertion

Dynamic Number Insertion

ActiveDEMAND will dynamically display the correct call tracking number based on the user context using an advanced dynamic number insertion algorithm.

Whisper Messages

Whisper Messages

ActiveDEMAND enables you to add a whisper message. These messages are played when a configured number is called. You can use a “whisper” message to let your reception, sales person, support or other staff member know what campaign the phone call is associated with.

Powerful Click to Call Features

Powerful Click to Call Features

The Click-To-Call feature connects your Sales people directly to the contact with one click. Call-Me-Now web-forms make it simple and easy for prospects to connect with the sales team from any landing page or mobile asset.

Automated Call Features

Automated (Robo) Calling

Is a client behind on a payment? Automatically trigger a friendly reminder call. Or when promoting an event, use a phone call reminder to increases attendance.

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CallForensics™: The Tools to Get the REAL Information from your Call Tracking Data

While some call tracking packages may provide data, ActiveDEMAND CallForensics™ also provides the tools you need to review that data and deliver you the REAL information you need. CallForensics™ provides answers to questions like: How many inbound calls are REALLY sales leads? How can you provide tracking numbers to your most promising prospects? Are you paying too much in DNI pool costs? Are your sales calls and conversations truly effective? ActiveDEMAND CallForensics™ lets you find out.

Automated Web Session History

Call Context

ActiveDEMAND automatically associates all website session information with a person before they place a phone call. While the call is being connected, ActiveDEMAND emails the details of the website visit to your sales staff! They can see all of the places the prospect visited and establish the full context of the call before the sales person begins talking!

Full Call Transcription

Full Call Transcription

ActiveDEMAND not only records each call, it’s powerful voice-to-text capabilities provides full text transcription of each call. The benefits of converting every phone call to programmatic searchable text are limitless! Sales Training, Improved Reporting, Campaign Triggers, etc.

Actionable Keyword Monitoring

Actionable Keyword Monitoring

ActiveDEMAND’s CallForensics™ enables you to automatically monitor all transcribed telephone conversations, inbound and outbound. Score leads based on key words or phrases mentioned in the call. Trigger notifications, modify reports or initiate marketing automation campaigns based on keywords.

Improved Call Attribution

Improved Call Attribution

Proper call attribution is important for demonstrating the value of each lead. Not all phone calls are equal. With ActiveDEMAND’s CallForensics™ each tracked phone call can have a custom lead score based on such factors as presence of keywords, web session details, campaign engagement, job title, etc.

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The ActiveDEMAND Advantage

ActiveDEMAND is a complete integrated marketing platform that includes Phone Call Tracking Software. Not only does ActiveDEMAND provide powerful phone call tracking capabilities, ActiveDEMAND as well gives you features to make those phones ring, including:

Social media marketing | Email marketing | Marketing automation | and more…

5-star   Reviews by G2 Crowd

"Simple to implement and execute marketing automation campaigns. New functionality added all the time. Excellent customer service!"

Carl H., Chief Commercial Officer at RelinkLabs

5-star   Reviews by G2 Crowd

"I was impressed by the product capability and the customer service to explain it. I wish I had more time to learn from these guys they are leaders in this industry!"

Jon J. Entrepreneur at Max International

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Feature Rich Capabilities

Advanced Goal Setting

ActiveDEMAND Advanced Campaign Goals allows you to set goals that fit you. Track whether your marketing campaigns are succeeding in attracting prospects and generating leads. Marketing objectives define what you want to accomplish through your marketing activities. ActiveDEMAND makes setting and measuring goals simple.

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VOIP Phone

Automated Calling, despite all of its negative connotations, is an effective way to communicate when done right and that is where ActiveDEMAND comes in. With automated calling you can communicate the right message to the right person at the right time.

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Automated DNI Pool Analysis

DNI, also known as Dynamic Number Insertion, is the best way to track a websites ability to generate lead quality phone calls. ActiveDEMAND takes the guesswork out of knowing how many phone numbers you need to include in your DNI pool. Using proprietary algorithms, ActiveDEMAND will determine the optimal amount of call tracking numbers. Don’t overspend on numbers you don’t need.

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call-forensics

CallForensics™ takes the already robust ActiveDEMAND Call Tracking platform to the next level. Unlike other call tracking solutions that just count calls, ActiveDEMAND CallForensics™ analyzes conversations that happen on the call. The enhanced call tracking conversation analysis capabilities automate the process of categorizing and scoring calls based on the purpose of the call, what was discussed during the call, and what products and next steps were discussed during the call.

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call-recording

While the process of recording and listening to recorded incoming telephone calls is not new, with ActiveDEMAND Call Tracking, recording incoming phone calls doesn’t get any easier. Simply check the “record incoming calls” and you’re all set. In an instant you are set up to record calls – improving you communication with clients and staff.

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With ActiveDEMAND Call Tracking you will see exactly what incoming calls are occurring as a result of your marketing campaigns. Track calls from any campaign; PPC, SEO, social media, display, ad media and even offline advertising. ActiveDEMAND makes it easy set-up a tracked number for any campaign.

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Call Tracking Analytics

With call tracking analytics, agencies can white label client reports that provide call tracking details including leads generated from a specific campaign, calls broken down by region, department, and sales person as well as full attribution reporting. ActiveDEMAND shows you exactly what is working and where to improve.

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call tracking with google analytics

While it’s still considered the most popular analytics tool, Google Analytics does not automatically collect and analyze telephone calls associated with a specific marketing campaign. To evaluate the effectiveness of a marketing initiative, it’s vital to encompass call tracking information... that's where ActiveDEMAND comes in to play. With ActiveDEMAND call tracking when a number associated with a marketing campaign is dialed the data is automatically recorded in Google Analytics.

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Get customer behavior insights beyond simple clicks with campaign and keyword level call tracking. Get the advantage on competitors by attributing inbound calls back to specific keywords, Pay-Per-Click ads, and web pages to their marketing source.

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Click-to-Call

ActiveDEMAND Click-to-Call is simple to add to any website. The click-to-call capability enables web visitors to simply enter their phone number and click a button to connect with a live person. There is no waiting for a call-back so leads stay fresh.

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Call Tracking Analytics

With call tracking analytics, agencies can white label client reports that provide call tracking details including leads generated from a specific campaign, calls broken down by region, department, and sales person as well as full attribution reporting. ActiveDEMAND shows you exactly what is working and where to improve.

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Marketing Dashboards & Reports

Deploying a breadth of campaigns across different platforms makes it difficult to measure and report. The ActiveDEMAND platform is built around attribution reporting and brings it all together for marketers so they can easily see what is working and report business results to agency clients.

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Dynamic Number Insertion

With Dynamic Number Insertion, when a user visits your website, the telephone number on your website will dynamically change and be associated with their session. Track and collect specific data such as pages visited, their name, location, and more!

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Now integrating seamlessly with Enquire Leads to synergize a formidable marketing and sales “power platform,” ActiveDEMAND opens the doors for managers and users of the EnquireLeads Sales CRM so that they may supercharge the application. What’s more, just like Enquire CRM itself, ActiveDEMAND has been optimized for small and medium-sized businesses.

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facebook integration

ActiveDEMAND is more than just a tool used to post to your Facebook account, the platform helps generate content for you while tracking the performance of your social media efforts as they relate to your business goals.

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Now integrating seamlessly with Freshsales to synergize a formidable marketing and sales “power platform,” ActiveDEMAND opens the doors for managers and users of the Freshsales so that they may supercharge the application. What’s more, just like Freshsales itself, ActiveDEMAND has been optimized for small and medium-sized businesses.

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Geo-IP Based Automated Call Routing

ActiveDEMAND Geo-IP Based Automated Call Routing gets your incoming calls routed to the right person in the right region automatically. Incoming calls can be directed to a specific person, a shared phone number or to a group of numbers where the first person to answer the call gets the opportunity. It’s up to you.

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1. Country Specific Number Insertion

ActiveDEMAND’s country specific number insertion enables marketers to advertise country specific phone numbers on their website. International companies appearing to have a local presence in regions throughout the world significantly increases their ability to business in specific countries.

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