ActiveDEMAND Call Tracking Capabilities

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Email Marketer
Small Business Marketer
Corporate Marketer
Advanced Goal Setting

Advanced Goal Setting for Campaigns

ActiveDEMAND Advanced Campaign Goals allows you to set goals that fit you. Track whether your marketing campaigns are succeeding in attracting prospects and generating leads. Marketing objectives define what you want to accomplish through your marketing activities. ActiveDEMAND makes setting and measuring goals simple.

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VOIP Phone

Automated (Robo) Calling

Automated Calling, despite all of its negative connotations, is an effective way to communicate when done right and that is where ActiveDEMAND comes in. With automated calling you can communicate the right message to the right person at the right time.

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automated call redirect

Automated Call Redirect

ActiveDEMAND Call Redirect routes your incoming calls to the right person automatically. No longer do prospects need to wait on-hold or navigate IVRs. With ActiveDEMAND they are directed to the person they need to speak with – instantly.

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Automated DNI Pool Analysis

Automated DNI Pool Analysis

DNI, also known as Dynamic Number Insertion, is the best way to track a websites ability to generate lead quality phone calls. ActiveDEMAND takes the guesswork out of knowing how many phone numbers you need to include in your DNI pool. Using proprietary algorithms, ActiveDEMAND will determine the optimal amount of call tracking numbers. Don’t overspend on numbers you don’t need.

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call-recording

Call Recording

While the process of recording and listening to recorded incoming telephone calls is not new, with ActiveDEMAND Call Tracking, recording incoming phone calls doesn’t get any easier. Simply check the “record incoming calls” and you’re all set. In an instant you are set up to record calls – improving you communication with clients and staff.

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call-tracking

Call Tracking

With ActiveDEMAND Call Tracking you will see exactly what incoming calls are occurring as a result of your marketing campaigns. Track calls from any campaign; PPC, SEO, social media, display, ad media and even offline advertising. ActiveDEMAND makes it easy set-up a tracked number for any campaign.

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Call Tracking Analytics

Call Tracking Analytics

With call tracking analytics, agencies can white label client reports that provide call tracking details including leads generated from a specific campaign, calls broken down by region, department, and sales person as well as full attribution reporting. ActiveDEMAND shows you exactly what is working and where to improve.

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call tracking coverage

Call Tracking Coverage

ActiveDEMAND Call Tracking is used on both a local and global level. Whether you're doing business in select cities, across the country or around the world, we have you covered. We already support locations worldwide and we're adding more every month.

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call tracking with google analytics

Call Tracking with Google Analytics

While it’s still considered the most popular analytics tool, Google Analytics does not automatically collect and analyze telephone calls associated with a specific marketing campaign. To evaluate the effectiveness of a marketing initiative, it’s vital to encompass call tracking information... that's where ActiveDEMAND comes in to play. With ActiveDEMAND call tracking when a number associated with a marketing campaign is dialed the data is automatically recorded in Google Analytics.

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call-forensics

CallForensics

CallForensics™ takes the already robust ActiveDEMAND Call Tracking platform to the next level. Unlike other call tracking solutions that just count calls, ActiveDEMAND CallForensics™ analyzes conversations that happen on the call. The enhanced call tracking conversation analysis capabilities automate the process of categorizing and scoring calls based on the purpose of the call, what was discussed during the call, and what products and next steps were discussed during the call.

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call-tracking

Campaign & Keyword Level Call Tracking

Get customer behavior insights beyond simple clicks with campaign and keyword level call tracking. Get the advantage on competitors by attributing inbound calls back to specific keywords, Pay-Per-Click ads, and web pages to their marketing source.

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Click-to-Call

Click-to-Call

ActiveDEMAND Click-to-Call is simple to add to any website. The click-to-call capability enables web visitors to simply enter their phone number and click a button to connect with a live person. There is no waiting for a call-back so leads stay fresh.

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1. Country Specific Number Insertion

Country Specific Number Insertion

ActiveDEMAND’s country specific number insertion enables marketers to advertise country specific phone numbers on their website. International companies appearing to have a local presence in regions throughout the world significantly increases their ability to business in specific countries.

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Dynamic Number Insertion

Dynamic Number Insertion

With Dynamic Number Insertion, when a user visits your website, the telephone number on your website will dynamically change and be associated with their session. Track and collect specific data such as pages visited, their name, location, and more!

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facebook integration

Facebook Integration

ActiveDEMAND is more than just a tool used to post to your Facebook account, the platform helps generate content for you while tracking the performance of your social media efforts as they relate to your business goals.

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Geo-IP Based Automated Call Routing

Geo-IP Based Automated Call Routing

ActiveDEMAND Geo-IP Based Automated Call Routing gets your incoming calls routed to the right person in the right region automatically. Incoming calls can be directed to a specific person, a shared phone number or to a group of numbers where the first person to answer the call gets the opportunity. It’s up to you.

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Call Tracking Analytics

Google Analytics

With call tracking analytics, agencies can white label client reports that provide call tracking details including leads generated from a specific campaign, calls broken down by region, department, and sales person as well as full attribution reporting. ActiveDEMAND shows you exactly what is working and where to improve.

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interactive voice response

Interactive Voice Response (IVR)

"Press 1 for sales", "Press 2 for marketing"... and so on. If this sounds familiar then you know what an Interactive Voice Response (IVR) system is. With ActiveDEMAND, you'll easily configure an IVR with a free call tracking account. Why would you want to? It's proven that IVRs get the 'right' phone to ring. Get customers and prospects connected to the right person or department quickly. ActiveDEMAND IVRs are very versatile and accommodate multiple office locations as well as help businesses build a local presence anywhere in the world.

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Local & Toll Free Numbers

Local & Toll Free Numbers

ActiveDEMAND Call Tracking enables marketers to register a local or toll free tracking number within a few clicks of a mouse. In less than one minute you can set up a tracked number for your next online or offline campaign.

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Marketing Dashboards & Reports

Marketing Dashboards & Reports

Deploying a breadth of campaigns across different platforms makes it difficult to measure and report. The ActiveDEMAND platform is built around attribution reporting and brings it all together for marketers so they can easily see what is working and report business results to agency clients.

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phone call transcription

Phone Call Transcription

ActiveDEMAND’s Phone Call Transcription capabilities is part of a complete call tracking platform that includes conversation analysis through CallForensics™, call routing, call recording, whisper messages, and deep analytics.

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pipedrive integration

Pipedrive Integration

Now integrating seamlessly with Pipedrive to synergize a formidable marketing and sales “power platform,” ActiveDEMAND opens the doors for managers and users of the Pipedrive CRM so that they may supercharge the application. What’s more, just like Pipedrive itself, ActiveDEMAND has been optimized for small and medium-sized businesses.

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Port Existing Numbers

Port Existing Numbers

ActiveDEMAND Call Tracking allows marketers to port (aka transfer) their existing phone numbers into the ActiveDEMAND platform. For those that have deployed marketing campaigns and want to begin tracking incoming call performance, ActiveDEMAND makes it easy.

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Powerful Add-On Products

Powerful Add-On Products

ActiveDEMAND integrates seamlessly with many third party applications including CRMs, ecommerce, forms, payment processers, social platforms, surveys, accounting and billing applications, file management and lots more. ActiveDEMAND becomes you single marketing automation platform that work’s with the rest of your business.

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salesforce integration

Salesforce Integration

ActiveDEMAND now integrates seamlessly with Salesforce, much like the Pipedrive integration, to synergize a powerful sales and marketing “power platform.” This means managers and other users of Salesforce now have the opportunity to “supercharge” the application, taking the concept of optimizing ActiveDEMAND for small and medium-sized businesses to a whole new level.

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sms/text messaging campaigns

SMS/Text Messaging Campaigns

ActiveDEMAND’s SMS/Text Messaging capability gives marketers a reliable method with a high exposure factor to get in-front of people with their brand, products and services. ActiveDEMAND makes it easy to set-up and execute SMS campaigns that drive conversions.

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social media marketing

Social Media Marketing

ActiveDEMAND enables marketers to manage their social media posts from one platform and goes further to show you how your social media marketing is impacting your business. Know exactly what is driving conversions and sales ready leads.

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softphone

Softphone

Now included in the ActiveDEMAND Call Tracking package is the Softphone capability, allowing ActiveDEMAND users to easily make outgoing calls to any contact. With full tracking metrics, the Softphone feature is a great tool for sales teams to improve their telephone selling skills.

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twitter integration

Twitter Integration

Do you want to know how your Twitter marketing is turning into real business opportunities? ActiveDEMAND is the answer. ActiveDEMAND does more than help you manage you Twitter feed, it also includes tracking so you know what "tweets" are driving people to your campaigns and who is converting. Your boss is going to love your Twitter attribution reports from ActiveDEMAND.

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VOIP Phone

VOIP Phone

Now included in the ActiveDEMAND Call Tracking package is a VOIP phone capability, allowing ActiveDEMAND users to easily make outgoing calls to any contact. With full tracking metrics, the VOIP phone feature is a great tool for sales teams to improve their telephone selling skills.

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whisper message

Whisper Messages

Whisper messages are a great way to immediately find out which marketing campaign initiated a phone call, and help your sales people be prepared to engage with every caller…even before the call starts. This powerful knowledge gives you real-time feedback - telling you which marketing campaign your call is coming from.

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What others are saying about ActiveDEMAND

5-star   Reviews by G2 Crowd

"We're able to market more effectively to potential clients and we're able to provide a new marketing solution for our clients that has provided us with a competitive edge."

Maxime G., Global Sales and Marketing Executive at 3D-P

5-star   Reviews by G2 Crowd

"ActiveDEMAND delivers fresh leads to my inbox daily. Starting every day with information of people that have actually looked at our site gives me a great starting place to do research from the information provided by Active DEMAND."

Brian D., Vice President of Sales at QDS Systems